Cookie Policy

Last updated: January 2026

The Rug & Fabric Care Company (trading as Namengwe) ("we", "us", "our") uses cookies and similar technologies on our website namengwe.com. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners about how visitors use their site.

Cookies can be "first-party" (set by us) or "third-party" (set by other organisations whose services we use). They may also be "session" cookies (deleted when you close your browser) or "persistent" cookies (stored for a set period or until you delete them).

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as security, form validation, load balancing and accessibility. You cannot disable these cookies without affecting how the site works.

• Session and security: help maintain your session and protect against cross-site request forgery (CSRF)
• Cookie consent: remember your cookie preferences so we do not ask repeatedly

Analytics Cookies

These cookies help us understand how visitors interact with our website. They collect information such as which pages are visited most often, how long people stay, and whether they encounter errors. This data is typically anonymised or aggregated and helps us improve our site and services.

• Usage statistics: page views, bounce rates, traffic sources
• Performance: page load times and error rates

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences, language settings or form inputs. They may be set by us or by third-party providers whose services we have added to our pages.

• Preferences: font size, layout or regional settings
• Forms: pre-filling fields where appropriate

3. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We use the following types of third-party services:

• Cookie consent: We use Cookie Consent (cookieconsent) to display our cookie banner and record your choices. This may set a cookie to remember your preference.
• Analytics: If we use services such as Google Analytics, they may set their own cookies to collect usage data. We configure these to respect your consent and minimise data collection where possible.
• Embedded content: If we embed content from other sites (e.g. maps, videos), those providers may set their own cookies. We encourage you to review their privacy policies.

4. Managing Cookies

You can control and manage cookies in several ways:

Cookie Banner

When you first visit our website, you will see a cookie consent banner. You can choose to accept or reject non-essential cookies. Your choice will be stored so we do not show the banner again on subsequent visits.

Browser Settings

Most web browsers allow you to:

• View which cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies

You can usually find these options in your browser's settings, under "Privacy", "Security" or "Cookies". Please note that blocking all cookies may affect the functionality of our website and other sites you visit.

Opt-Out Links

For specific third-party services:

• Google Analytics: You can install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.

5. Consent

We use an opt-in approach for non-essential cookies. Essential cookies that are strictly necessary for the website to function do not require consent under Australian privacy law. For analytics and functional cookies, we will only set them after you have given your consent via our cookie banner.

You may withdraw your consent at any time by clearing your cookies or adjusting your browser settings. You can also revisit our website and use the cookie banner (if available) to change your preferences.

6. Updates

We may update this Cookie Policy from time to time to reflect changes in our practices, technology or legal requirements. The "Last updated" date at the top indicates when changes were last made. We encourage you to review this page periodically.

7. More Information

For more information about how we handle your personal data, please see our Privacy Policy. If you have questions about our use of cookies, please contact us:

The Rug & Fabric Care Company
92 Woonona Avenue, Wahroonga NSW 2076
Phone: 1300 685 203
Email: info@namengwe.com